sjg voicemail panasonic kx tvp 100 e

KX-TVP100 E

Integrated voice processing system - up to 18 Hours Recording Time and 64 Mailboxes

VOICE PROCESSING SYSTEM

This product has now been discontinued.

Please refer to:

	TVP 50
	TVP 200

The Panasonic brand has been built on years of manufacturing top quality business & consumer products. Panasonic Voice Processing Systems allow you to record, send and retrieve messages 24 hours a day, 7 days a week worldwide.

When integrating the TVP with Panasonic's KX-TDA 200, KX-TDA100, KX-TD1232, KXTD-816, KX-TD 624 and KX-TD 612 a number of enhanced facilities are available. These, combined with the standard system features, help improve call and message handling.

The TVP range can interface with most PBX systems that have a single analogue telephone port capable of transmitting DTMF signals. The units have an RS-232C interface for PC connection used for programming, showing reports, usage etc. and system maintenance.

AUTO CONFIGURATION with the KX-TD

In addition to the Quick Set-up feature, you don’t have to type the extension number for each mailbox. The KX-TD will automatically forward all extension information to the voice mail, making installation a very simple procedure.

This feature uses an extension user to record a conversation in his or her mailbox by simply pressing the two-way record function key. A variation of this feature is ‘Two-Way Transfer’ which permits the extension user to record a conversation in another person's mailbox.

LIVE CALL SCREENING with the KX-TD

When this mode is activated, you can monitor incoming messages and decide whether or not to take the call. This handy feature is similar to having a telephone answering machine right at your desk.

INTERCOM PAGING with the KX-TD

This facility allows the voice processing system to make a paging announcement through the proprietary telephones to alert an extension user that there is a call for them (if programmed).

Benefits of voice mail:

	Full Voice Mail Service
	Improves customer service
	Phones need never go unanswered
	Greatly improved business communications
	Eliminate "message slips"
	Improves operator efficiency
	Orders can be placed 24 hours a day
	Increase efficiency of the telephone system
	Automated Attendant negates need for additional switchboard operators
	Handles out of hours calls
	Interview Service
	Customise questions to suit your requirements
	Automates time consuming tasks of data collection and repetitive deliveries
	Helpful in creating databases
	Custom Service
	Caller can specify the Feature, Mailbox or Ext.
	Up to a hundred service settings
	Callers can first listen to information
	Internal/External Message Delivery
	Immediately calls a number pre-programmed
	Message waiting lamp notifies you of messages
	You can record messages into your mail box
	Group Delivery
	Eliminates need for typing written memos

HOLIDAY SETTING CAPABILITY

The systems can be programmed to handle calls differently (e.g. auto-attendant vs. voice mail) on official holidays, thereby providing suitable help to callers who call in during off peak periods or holidays.

MULTILINGUAL SERVICE

The system can support up to three different languages. English is standard; the user can then record the other two languages. Callers may choose the language of their preference when they call in; or languages can be assigned on a port by port or telephone basis.

QUICK SET-UP

This feature provides a quick way of setting up parameters that must be established to start the systems with a host PBX. Using a computer terminal connected to the RS-232C port, you can easily edit programming items on the guidance screen.

AUTOMATIC FAX TRANSFER

When a port receives a fax call the systems will automatically send the call to the designated fax extension -this eliminates the need to have a dedicated line for your fax. Also, you can designate a second fax extension to handle overflow traffic.

LIVE CALL SCREENING

When this mode is activated, you can monitor incoming messages and decide whether or not to take the call. This handy feature is similar to having a telephone answering machine right at your desk.

FLEXIBILITY

As well as integrating with the Panasonic digital range of business telephone systems, the Voice Processing Systems may be connected to a wide range of other telephone systems.

APPLICATIONS

The Panasonic Voice Processing Systems can improve the efficiency of your business, whether it be sales, customer service, marketing, or human resources.

Recording Time (per mailbox)	18 hrs (5-100mins)
Number of Ports	Max. 4 (initial 2)
Number of Mailboxes	Max. 64
Number of Messages (per mailbox)	Max. 100
Personal Greeting Length (programmable)	8-60 secs
Message Retention (programmable)	1-30 days or unlimited
Extension Numbering (programmable)	2-5 digits
Pause (programmable)	1-9 secs
Message Waiting Lamp (programmable)	DTMF sequence
Maximum Message Length (programmable)	1-6 mins
Mailbox List
Class of Service List
System Service Report
Call Account Report
Mailbox Usage Report
Disk Usage Report
Fax Call Report
Custom Service Report

click here for the Panasonic KXTD TVP user guide

click here for basic info on voicemail & auto attendant

SJG provides voice mail & auto attendant solutions for all telephone systems