Call Accounting

In today's world of multi-platform communications now is the time to take control of your voice & data communications. SJG's call logging solutions help you decide on how best to deploy new & existing technologies and control your multi network minutes

SJG Communications Management Systems cater for call accounting, ACD reporting and billing providing a complete telemanagement portfolio of products to acquire metrics from telephone and other communication devices. These products are generally used by telecom, IT and communication managers to look at voice traffic, ACD queues, voice mail and auto attendant performance. Statistics are vital in measuring misuse and abuse, network flow, regional distribution and carrier tariffs. Bandwidth impact and priority is increasingly accounted for where voice and data share pathways.
 

Increase your AHT [Average Handling Time] and ensure callers get the response they deserve
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Explore SJG have a look at other areas covered by SJG

   

     

SJG Call Management means effective monitoring of system use - numbers dialled & by whom; how incoming calls are answered and where they are sent to; call costing & control

     
 


From the smallest key systems to some of the largest global corporations spanning multiple sites, SJG TIM Professional is a market-leading call logger for companies of all sizes.


By it's very nature, call logging is used across multiple industries, from a simple bill-back tool, customer service monitoring system, to a full-blown revenue-protection system where pennies really count


Hospitality - SJG TIM Professional is a big name for front-of-house systems, thanks to it's easy integration into third-party accounting systems


Finance - we're one of the few companies that can support traditional PBXs alongside dealer board systems - including the ability to prevent double-costing.
 

Serviced offices - we've a great reputation for producing high quality phone bills, fully customisable to include individual company logos. We're in just about every industry you can imagine - quietly and diligently keeping tabs on companies' call traffic


SJG - delivers the results you need - accurately, and on time

SJG solutions are available throughout the world regardless of the size or complexity of the enterprise: from the small single site application to to the largest multi- site organisation


Take control of your company's voice traffic with SJG Voice data solutions aka Call Detail Recording (CDR) and  Station Message Detail Recording (SMDR).

 
Tel.:  +44 1926 816671

Address:
SJG
PO Box 1856
CV47 8YX   UK

E-mail:  info@sjgl.co.uk