business communications manager |
|
|
| features | |
| Automatic Route Selection {ARS} | cost effective auto choice of best outgoing route c/w time of day |
| Call Barring | multi level restriction of outgoing allowed / barred number ranges |
| Call Barring override | PIN access to barred number ranges |
| Desk to Desk Dialling over Network | Extension to extension dialling over DPNSS, QSIG or MCDN |
| DISA | Direct Inward System Access |
| Hunt Groups | Broadcast, Sequential, Cyclical call delivery to groups |
| Line Pooling | Grouping of lines to control usage |
| Multiple DDI | DDI calls can stack at extension[s] |
| Multiple Line Access | Extensions can be assigned access to any / all lines |
| Night Service | Manual / auto |
| Number Range | extension number length can be up to seven digits |
| Private Lines | Specific lines can be assigned to specific extensions |
| PSTN interface | Primary {ISDN30e, DASS} Basic {ISDN2e} |
| Timer | Terminal's LCD displays call duration |
| Uniform Numbering | Networking: all extensions can have a common number range |
| Call Handling | |
| Call Queuing | first come: first served queuing at operator position[s] |
| Delay Transfer | unanswered transfer to another extension / group |
| Music on Hold | tone or music |
| Prime extension | backstop extension |
| Second Call Busy | Extensions can allow second call to ring or busy out |
| Transfer with return | calls can be transferred with/without announcing |
| Extension Features | |
| Autodial Keys | internal / external autodial |
| Auto Line Select | auto seize a free outgoing line |
| Call Forward | send calls to another extension on busy, unanswered, all calls |
| Discriminating ring | choose your own ringing sound |
| External Call Divert | send calls to the pstn [eg your mobile] |
| Last Number Re-dial | auto redial last number dialled |
| Manual Line Selection | Dial out over a specific line |
| Set relocation | move extension and keeps its number / features |
| More Extension Features | |
| Answer Groups | answer up to four extensions from one key |
| Call Forward | send calls to another extension on busy, unanswered, all calls |
| Call Forward Override | recipient of forwarded calls can still call the forwarding extension |
| Call Identification | internal calls display calling extension number / name |
| Call Park | Park a call in hold |
| Call Pick-up | answer another extension[s] call from your extension |
| Call Status | internal calls display type [eg forwarded] |
| Camp On | send a call to a busy extension |
| Conference | 3 internal, 2 internal + 1 external, 1 internal + 2 external |
| Dial 0 | Dial 0 for operator |
 |
|
| Group Listening | simultaneous handset & speaker operation |
| Messaging: Send | send a 'text' message to a phone [even when busy] |
| Messaging: Reply | single key to reply to a 'text' message |
| Page | 6 internal zones ['phone speakers], external zone [to a pa system] |
| Priority | Privileged 'extensions can interrupt a busy extension |
| Proxy Programming | data from one extension can be copied to another |
| Tone on Conference | a tone sounds to warn of a user joining a conference call |
| Voice Call | extensions can splash into auto answering extensions |
| Administration Features: voicemail | |
| Backup | the system's config can be backed up at any time / auto back-up |
| Create Mailbox | auto mailbox creation wizard |
| Custom Directory | directory look-up by your chosen criteria |
| Expedited Record Time-out | Screening of silent calls to a mailbox |
| Mailbox Manager | users manage their mailbox from their desktop |
| Operator Manager | attendant available, business open, answer lines |
| Restore | the config can be restored to the system from a backup source eg hdd |
| Auto Attendant Features | |
| Call Transfer: Unscreened 'blind' | transfer of a call direct to extension |
| Call Transfer: Screened | callers record who they are, this is played to extension, extension decides to take or reject call |
| Call Display | an extension can 'watch' calls going to voicemail & access if call is to be taken |
| Dial Extension | callers can dial an extension at the menu prompts |
| Personal greeting based on clid | up to three seperate greetings based on cli |
| Scheduled Greetings | different greetings can be utilized reflecting time of day |
| Personal Mailbox | |
| Assigned Target Attendants | each mailbox user can choose a preferred attendant extension |
| Auto Answer with Personal Greeting | auto answer after a predetermined number of rings |
| Broadcast Message | a manager can send a message to all mailboxes |
| Off-Premises Message delivery | >5 internal/external numbers can be tried by the system to deliver mail |
| Envelope | time & date stamping by pressing 7 during/after message |
| Forward Copy {with/without comment} | forward messages to other mailboxes |
| Guest Mailbox | assign guests a mailbox |
| General Delivery Mailbox | backstop mailbox |
| Information Box | message / info playback with no message taking |
| Message Delivery Option | caller can 'stamp' a call eg private eg urgent |
| Message Waiting Notification | visual indication on 'phone that there is a message waiting |
| Names | 'Phones with LCD can see mailbox name |
| Names | dial mailbox by name using 'phone's keypad |
| Never Full Mailbox | mailbox never gets full |
| Playback | users can fast forward during messages / between messages |
| Remote Control | users can dial in and control their mailbox |
| Saved Message Queue | messages can be saved for a set period & archived behind new |
| Urgent Messages | messages can be tagged as urgent |
| Reporting | |
| Call Handling & Channel usage | stats on type of traffic and port usage |
| Custom Call Routing | auto attendant & voicemail usage {system} |
| Mailbox | mailbox usage {users} |
| Security | |
| Forced Password Changing | users can be forced to change passwords at set intervals |
| Operator Password | up to 8 digit password |
| Password Lockout | incorrect logins lead to lockout which only the manager can release |
| Password Protocol | enter & confirm entry of new passwords |
| Digital Phones |
|
"The best thing was, we used our old Meridian Modular 'phones on the new BCM" |
| Check out the 'phones: click here |
| Peripherals | |
| Analogue Terminal Adapter | for 2wire devices [eg, modem, fax, teles] |
| Call Logging Interface | connects to a digital extension to provide smdr to a serial printer |
| Data | |
| LAN Connection | Two 10/100 Auto Sensing Ethernet Connections (PCI card slots) |
| Optional Serial PCI card slot; 1+1 with E1/FT1 CSU Interface | to connect BCM to a data service provisioned via a synchronous serial interface [V.35,X.21,RS232,RS449,EIA530]. Many services can terminate in an external device before interfacing with BCM |
| 4 port ISDN BRI S/T Media Module | to connect BCM to Basic Rate ISDN: 8 B-channels for voice & data |
| E1/FT1 CSU card slot; 1+1 with Serial Interface | to connect BCM to an E1 access for data. Terminates ISDN PRI directly and eliminates the need for an external CSU. |
| 30 Channel ISDN PRI (Media Bay Module) | to connect BCM to PRI for data (Media Bay Module) and voice traffic, carried on the same physical access link. This also eliminates the need for an external multi-port (CSU/DSU) |
| Networking | |
| IP Routing | Provides route determination and forwarding of IP packets from LAN, WAN to LAN |
| IP Control Protocol | enables the IP protocol session to establish across any data link layer |
| IPX Routing | provides route determination and forwarding of IPX packets from LAN to LAN, WAN to LAN or LAN to WAN |
| RIP 2 Routing Protocol for IP | for dynamic exchange of IP routing info between two or more routers in a network. It uses a distance vector algorithm to determine routes and routing. This reduces the cost of ownership by enabling routers to update each other regarding available and non-available routes. |
| OSPF Routing Protocol for IP | advanced protocol for the dynamic exchange of IP routing information between two or more routers in a network. uses a link state algorithm to determine routes & routing. This reduces the cost of ownership by enabling routers to update each other regarding available and non-available routes. Scaleable to support large complex routed networks. |
| RIP/SAP Routing for IPX | advanced protocol for the dynamic exchange of IP routing information between two or more routers in a network. uses a distance vector algorithm to determine routes and routing. This reduces the cost of ownership by enabling routers to update each other regarding available and non-available routes. |
| Access | |
| Point to Point Protocol | to facilitate IP connections over dial up or leased line connections. This protocol is used to support a direct data channel connection between BCM and an ISP, between two BCMs or between an BCM and another data device, eg a BayStack ARN. |
| Multi-Link PPP/Bandwidth on Demand | complements PPP service by enabling the router to service a PPP connection spread over more than one physical interface. Additional bandwidth can be requested and added on demand. This enables a site to network with high bandwidth when it is required, (usually over ISDN B Channels), with the ability to drop channels when bandwidth demand is low. |
| IP Dial on Demand | complements PPP service by enabling the routers to establish a PPP connection on a demand basis. This is a very cost effective solution for transactional or other low volume applications. |
| Dial Backup ISDN | enables management and user data to be connected via ISDN (BRI or PRI) in the event of a primary WAN link failure |
| Frame Relay/1490 | enables the encapsulation of IP and IPX packets into a Frame Relay connection. This service also provides the termination of the Frame Relay service and all of the necessary Link Communication required to be a node in a F/R network |
| STAC Compression | for compressing data (up to 4:1) in the router before it hits the WAN link. Description is carried out at the opposite end after the packets have traversed the WAN. Can effectively double or even triple the apparent WAN bandwidth for certain types of traffic |
| Data Security | |
| PAP, CHAP | Password and Challenge-Handshake Access Password services for ensuring remote access requests are from trusted sources |
| Radius | Remote Access Dial In User Service enables BCM to be connected via a remote dial-up for diagnostics or maintenance |
| Network Address Translation (NAT) | This service replaces a private, interior LAN IP address with a public, exterior IP address on packets that are destined for Internet. The existing LAN IP address scheme does not have to be changed when an Internet service is installed. Fewer public IP addresses are required from the ISP |
| Packet Filters | are used to block packets entering or leaving the site. Filters are implemented for example, to prevent hackers from issuing system management commands. |
| Stateful Packet Filters | These filters are more complex and enable the administrator to fine tune what can and cannot pass through the router. The administrator can set privileges and denials based on a wide range of criteria, including: IP address and port, traffic type, previous conditions, etc. |
| Management & IP | |
| SNMP | Provides device alerts to central network management. enables BCM to fit into an existing network management infrastructure. |
| Web Browser | easy to use management interface for the BCM accessed from any pc |
| Optivity | Provides device alerts, discovery, registration to a central Optivity Network Management server. enables BCM to be managed by market leading Optivity NMS. This is the same NMS used to manage BayStack routers, hubs and switches. |
| Diff Serv Quality of Service (QoS) | provides QoS for IP packets as they pass through the router. It is a fundamental component to ensuring the toll quality performance of the BCM VoIP Gateway. enables BCM to be implemented with the necessary QoS to support real-time VoIP and priority traffic classes. |
| DHCP Server | assigns IP addresses |
| DNS Server | Domain Name Service: to issue a domain name |
| DNS Priory | enables BCM to pass LAN side DNS queries to a WAN side DNS server, therefore providing a higher degree of security. |
| DNS Cache | enables BCM to store or cache the results of DNS proxy queries locally. This minimises lockup delay and bandwidth utilisation. |
| Web Proxy | enables BCM to pass LAN side http queries to a WAN side http server, provides a higher degree of security. |
| BCM
Hardware
|
|||||
| Intel Pentium 700 Mhz CPU | 128 MB RAM | 8.4 GB hdd | |||
| 4 PCI slots for: 2x 10/100 base T | LAN cards | MSC card | |||
| 1 SDL WAN | 3 media bays for ISDN trunks and/or digital telephone modules | ||||
| Warm reset switch | 1 parallel port | 1 serial port | 1 video port | ||
| 300 watts psu | Size: Depth: 464mm, Width: 445mm, Height: 179mm | ||||
| 10 front panel LEDs: Main power supply, HDD activity, Status, PCI Slot 1, PCI Slot 2, PCI Slot 3, PCI Slot 4 Port #1, PCI Slot 4 Port #2, Redundant power supply status, LGDN | |||||
| Approx Weight: no PCI cards or Media Bay Modules: 10.5kg Full system 4 PCI cards & 3 Media Bay Modules: 14.1kg | Mounting: 19" rack mounting or free standing | ||||
 |
|||||
|
|||||
